Welcome to www.etik.co.ke. ETIK E-commerce (Trade) provide website features and other products and services to you when you visit or shop at the ETIK Website. ETIK provides the ETIK services subject to the following terms& conditions. BEFORE ACCESSING OR USING THE ETIK WEBSITE AND ETIK SERVICES, PLEASE READ THE FOLLOWING TERMS & CONDITIONS CAREFULLY. NOTE: The ETIK Website is intended for use by individuals 18 years of age or older. You represent and warrant that you are at least 18 years old or visiting the ETIK Website under the supervision of a parent or guardian.


These Terms & Conditions  constitute a legally binding agreement between you and ETIK. Please read the following Terms &Conditions carefully before registering with ETIK Website and using any of the ETIK Services. By accepting this agreement, you agree to be bound by the Terms & Conditions by accessing this ETIK Website and using ETIK Services, regardless of whether you create an account with ETIK Website or place an order. If you breach any of the Terms & Conditions, you are prohibited from continuing to use the ETIK Website and ETIK Services. We reserve the right to change this ETIK Website and these Terms & Conditions at any time without prior notice.

Terms of Use

1.You agree to and are solely responsible for the following:

Providing accurate information required for using the ETIK Website and ETIK Services, including, without limitation, information related to your account and orders.

Not posting or transmitting to the ETIK Website any material which is: threatening, in breach of confidence, private, violates or infringes the copyrights, patents, trademarks or other proprietary rights of any person, infringes on the rights of a third party, can potentially cause technical damage to the ETIK Website.

2. ETIK reserves the right to remove any information which we believe is unlawful or inappropriate, violates the Terms & Conditions stated or could potentially result in liability to etik.

3. You may sign up for the ETIK Website with a mobile phone number or an email address. ETIK will provide you with a verification code. you will be required to create a password to enable you to access to the ETIK Website and receive the ETIK Services. Each time you want to  login, you will be required to use your username and passcode. You are solely responsible for protecting the confidentiality of the password you have provided to the ETIK Website and identification information assigned to you. You will notify us immediately of any unauthorized or misuse of your account.

4. When you use any ETIK Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you in a variety of ways, such as by e-mail, text, in-app push notices, or by posting notices and messages at this ETIK Website or through the other ETIK Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Termination of Use

ETIK reserves the right to terminate your account and your use of the ETIK Website and all of the offered ETIK Services when the Terms & Conditions are breached by you for any reason whatsoever. You are personally liable for any orders that you place with us or charges that you incur prior to the termination of use. ETIK reserves the right to change or discontinue all or any aspects of the ETIK Website at any time without prior notice.

Pricing Errors and Product Information

The ETIK Website displays prices and availability of products and services which are subject to change without notice. We will make every effort to ensure errors will be corrected where discovered. ETIK reserves the right, at any time, to revoke any stated offers and to correct any errors or omissions after an order has been placed with us. ETIK will attempt to display product information, details and images shown, on this ETIK Website as accurately as possible.

Validating Your Order

After you place an order with us, this ETIK Website will perform a validity check. ETIK reserves the right to reject or cancel any order you place with us, and/or to limit quantities on any order, without giving any reason. These restrictions may include orders placed using the same ETIK account, the same credit card or orders that use the same billing or shipping address. If we reject your order, our Customer Service Team will attempt to notify you using the email address or mobile phone number provided with your account.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The ETIK Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Payment

Once the payment has been made within 24 hours after your order is placed, we will confirm your order and  begin the order dispatch process.

Using Coupons and Coupon Codes

Coupons or Coupon Codes can be used at the time the order is placed. Your use of the Coupons or Coupon Codes shall be subject to these terms and conditions, any relevant activity rules, and any other applicable terms and conditions. If you request to cancel your order or return items, and such request is approved by us, the payment you have made for the order will be refunded in accordance with our Return Policy.

Return – refer to our Return Policy

Privacy – refer to our Privacy Policy

Disclaimer & Limitation of Liability

By using the ETIK Website and ETIK Services, you expressly agree that use of this ETIK Website and ETIK Services is at your sole risk. We do not warrant that use of the ETIK Website will be error-free, nor do we warrant the content accuracy, integrity or completeness that you see at this ETIK Website.

You hereby acknowledge that this paragraph shall apply to all content, products and services available throughout the ETIK Website. Under no circumstances shall ETIK be liable for any direct or indirect damages that result from your use of or inability to use the ETIK Website and ETIK Services, including but not limited to reliance by you on any information obtained from the ETIK Website and ETIK Services that results in errors, deletions, viruses, delays in service or any other website performance failure. Whilst every effort has been made to ensure the content displayed at this website is correct, ETIK makes no warranty as to the accuracy of the information, and provides all information on an "as is" basis. ETIK, including our partners and affiliates, associated third parties, employees, contractors and those involved with the operating of the ETIK Website and ETIK Services, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the ETIK Website or the products sold on it. This includes (but not limited to) any loss or damage suffered as a result of negligence.

Intellectual Property Rights

1. All content included in or made available at this ETIK Website through any ETIK Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of ETIK or its content suppliers.

2. All graphics, logos, page headers, button icons, scripts, and service names included in or made available at this ETIK website through any ETIK services are trademarks or trade dress of ETIK UTILITY.

3. All other trademarks not owned by ETIK that appear at this ETIK Website or in any ETIK Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ETIK.


5.The use of any of ETIK trademarks without ETIK’s express written consent is strictly prohibited.

6.Besides the foregoing intellectual properties, all things you see on this ETIK Website are copyrights, trademarks, and/or other intellectual property owned, controlled or licensed by ETIK. These rights and are protected by PRC and international copyright, trademark and other intellectual property laws, and any other applicable laws.


when using Apps created by ETIK, you may grant certain permissions to ETIK for your device.

Force Majeure

ETIK shall not be liable for unforeseen delays in performing any of its obligations under these Terms and Conditions, and will be entitled to a reasonable extension of time for the performance of such obligations.


All claims shall be submitted to info@etik.co.ke